Technical Support
If you need to reach us directly please visit our contact page.
Some Vista users will have compatibility issues if they are not up to date with system and browser upgrades.
Trouble Shooting Guides
Below are the top 3 most requested issues while using BPS.
Problems Creating a Profile
If you have any problems creating a profile when you first start using PBS select the "Create New Profile" button that is located on the bottom left of the software window.
Unable to locate your .xml File Location
If you have are unsure of the location or unable to locate your blog's .xml file then check off the "Enable Auto Detect" feature and click Continue.
Percentage remaining at zero
If your percentage remains at zero percent, you may have a firewall or internet connection problem. If it continues past 10% and freezes, then you may have a more advanced problem and should contact us for technical support.
